We would greatly appreciate your cooperation in planning your event well in advance to help ensure a timely arrival. We kindly ask that no last-minute changes be made on the day of the event, as last-minute rescheduling may result in missed opportunities if scheduling conflicts occur. If you require a change to the start time, we respectfully request that you notify us at least two weeks in advance so we can accommodate your needs to the best of our ability. Thank you so much for your kind understanding and consideration.
Because we provide non-tangible, one-of-a-kind services, we regret that we are unable to offer refunds for booking deposits after confirmation. We are sincerely grateful for your understanding and deeply value the trust you place in us as we prepare for your special day.
Fees and Payments
The first deposit payment serves as a non-refundable retainer. We kindly ask for your understanding that this fee fairly compensates us for committing to provide our services and for turning down other potential projects or clients. Please know that all retainers will be applied toward the final price. We are truly grateful for your trust and support.
If full payment is not received by the agreed-upon due date, we respectfully reserve the right to withhold services or the release of photos until the full amount is paid. Thank you very much for your cooperation.
Reschedule
Should inclement weather or another unforeseen circumstance prevent us from shooting on your scheduled date, we will be more than happy to work with you to reschedule or offer transferable credit to be used within six months. If you choose not to reschedule or decline the transferable credit, any retainer payments made will not be refunded. We kindly ask for your understanding that, unfortunately, we cannot provide refunds under any circumstances if you are unable to attend your session as originally booked. Thank you so much for your flexibility and understanding.
If you need to reschedule more than once after the initial complimentary change, a $50 rescheduling fee will apply for each additional reschedule. We sincerely appreciate your understanding and cooperation with this policy, and we are always grateful for your patience.